The room prepares the Japanese-style room and the harmony Western-style room.
(※There are neither a bath nor a rest room in the room, sorry)

Hot spring has various effects like neuralgia, rheumatism, and women's diseases, etc.
It gets warm from the wick of the body if entering once.

Thank you for using this hotel.
At the time of check-in, I will work as the following questions / guides.

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Questionary

1. Are you edible? [YES or NO]
   ・Fermented soybeans (納豆)
   ・sashimi (刺身)
   ・beef (牛肉)
   ・pork (豚肉)
   ・chicken (鶏肉)
2. In breakfast, do you make it rice or rice porridge which?

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Information

1. I will inform you of the time of supper and the breakfast at the check-in.
2. There is the bathhouse in the first floor. You cannot take a bath at 19:30 from 19:00 in time for cleaning.
3. There are three emergency exits when leave the room.
4. Please put the valuables in the safe of the room. In addition, I receive cash / the valuables at the front desk.
5. The refrigerator of the room is empty. Please use the vending machine of the corridor.
6. It is 9:40 in the time for bus of the next day. Please come to the front desk by five minutes.
7. The check-out is 10:00. I ask for accounts until 9:30.

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Cancellation charge

Cancellation fee will be charged as follows
On the day of arrival: 100% of the room charge
The day before: 100% of the room charge　
7 days prior to the arrival date: 50% of the room charge + 5,000 yen/person
30 days prior to the check-in date: 30% of the room charge + 5,000 yen/person
60 days prior to the check-in date: 10% of the room charge + 5,000 yen/person
From 365 days before: 5,000 yen/person
For no-shows, the following charges will apply.
No-show or no-show without notice: 100% of the room charge
If you have applied for an option, the option fee will be included in the cancellation fee calculation.

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Payee's bank account name

山形銀行 尾花沢支店 "Yamagata Bank Obanazawa branch"
普通預金 0038326 "account number 0038326"
(株) 銀山荘 "Ltd.GINZANSO"